By Cristian Angeloni, 26 May 21. Ombudsman believes cases ‘might have been avoided with better communication’ The Financial Ombudsman Service (FOS) has reported a 60% increase in complaints during the release of its data for the 2020-21 financial year.In between April 2020 and March 2021, the Ombudsman reported 235,989 cases, excluding claims related to payment...Read More